faq

Frequently asked questions

How to Create Your Own Body Wash

How much is 1 bottle of body wash?


Our body wash is priced at $25.90, and it comes in a standard size of 400ML.




What is the shelf life of our body wash?


Our body wash has a shelf life of 1 year, starting from production date. Production date for each bottle will be stated on our "Thank You" card.




Will my selections for each bottle of soap be indicated somewhere?


We provide a "Thank You" card for each body wash ordered, and on the card we print the recipient's name and the various selections made for that body wash. At the back of the card, we do have a space for handwritten messages. Do let us know if you would like us to help you write a message, or you can write it yourself too!





About our brand

How does it work?


We specially picked out a list of ingredients and curate each unique formula based on your order to suit each of your ideal body wash! By choosing each benefit you want your body wash to help you achieve, we can then choose the most ideal ingredients to be added into your soap. We cater to all skin types, such as sensitive, oily, dry etc. (Although all our ingredients are natural and suitable for all, we do recommend doing a patch test before use.)




Are your products free of parabens, phthalates, alchohol & gluten, 100% vegan and cruelty-free?


100% yes.




Our ingredients


Here are a few of our ingredients that we add to your soap based on your selections: Seaweed collagen, strawberry, mulberry, cranberry, juniper berry, mangosteen, lemon, neem, lavender, Vitamin E, etc. If you have any allergies that you would like us to take note in your order, kindly put it in the order note and we will get back to you should there be any problem.




Why choose Nude & Jar?


Commercial soap sold on shelves contains parabens; known as chemical preservatives and this is a harmful ingredient commonly found in commercial soap. They also contain phthalates that is known to cause cancer, and is also an ingredient used to produce plastic (if it is used to produce plastic, all the more it should stay away from your skin!). Further additives and preservatives are also added into your soap to make them last longer, smell better, and even chemical-based colorants are included to make your soap look nicer. Commercial soap also does not contain glycerin; a humectant that draws moisture from the air to your skin, keeping your skin soft and moisturized. Instead, they remove the glycerin from your soap and sell it as a separate product, such as moisturizer. Here at Nude & Jar, all our body wash are made with natural coconut oil, which helps reduce inflammation and keeps your skin moisturized. Our body wash are all handmade by us and not produced in a lab/factory, and we can ensure that there are no chemical-based ingredients in your product that can further agitate your skin. Our soap contains glycerin which is an essential ingredient to your daily soap to keep your skin healthy, and of course it does not contain nasty ingredients like parabens, phthalates and many other more things that should not applied on your skin. We only strive and aim to use only the best ingredients for our products, and for your skin.





Shipping & Refund

How long will my order take to arrive?


As all our products are handmade and are all specially formulated, we will take about 8 - 10 working days before your items are being shipped out. We will notify you via SMS 1 day before we deliver your body wash, so do have someone around to receive it. Thank you! Due to the festive seasons & shipping delays, orders may take slightly longer to be made. (each orders are handmade!) for orders made in december 2021, it may take up to 2 weeks for orders to reach you.




Do you issue refunds?


Unfortunately due to the nature of our products, we do not provide refunds for all orders. However, should there be a problem, all refunds will have a 5% processing fee.





Orders

My orders are meant to be a gift, how do I proceed?


Do indicate the recipient's name and any messages that you have in the order note as each order comes with a card. As there is a word limit set for the order note that we cannot adjust, do drop us an email at hello@nudeandjar.com or send as a DM on our Instagram @nudeandjar if you have exceeded the word limit. Thank you!





Bath bomb & bubble bars

How do I place an order?


Our bath bombs & bubble bars are sold in a set of 2 (designs can be mixed and matched). Do select an even number of bath bombs/bubble bars (2,4,6 etc) as an invalid number of order will result to an invalid order, thank you.




What is the shelf life of our bath bombs/bubble bars?


It is best used before 6 months starting from production date. If you do not plan to use within the adviced period, please keep the bath bombs in an airtight location. For bubble bars, they can be kept in the box provided.